Who is your tool technician?

Needing a repair for your tool/s but not sure what’s wrong with it?  Diagnosing tool repairs correctly is a real skill.  By speaking with Simon at irepair tools you’re not only speaking to the owner of the business, so can be assured that you’ll be provided with an outstanding service, but you’re also speaking to the technician.
 
In talking with Simon, you’ll be able to give some background about how the tool usually runs, details of any incident that may have caused the tool to be damaged or not run correctly, together with important details of how it’s now running, or not, the sounds that are heard when using the tool, and even any smell that may have been omitted from the tool.  All this information is often the key to understanding the issue which leads to the diagnosis and ultimately the repair of the tool.
 
Make sure that you’re speaking directly to your tool technician to ensure that all the information is discussed, leading to a better outcome for the repair of your tool.   It’s also an opportunity for Simon to ask you questions about your tool.  It’s your tool, you’re the best person to talk about how it performs…. or doesn’t if it’s needing repair.